It was only bought by Amazon a few years ago, the streaming platform Twitch. Mainly live video games are broadcast there. Viewers have the o...
The craft of a Twitch Moderator
Twitch has gained popularity in recent years and many streamers can now live off the income from their channel. The bigger a channel gets, the more important it is to have a reliable Twitch moderator. Interacting with the community via chat is crucial for success. But as on all social media channels, there are also viewers on Twitch who spread inappropriate statements.
This is where moderators come in. Your job is to have the streamer's back and remove people who make abusive or offensive comments. It's not just about kicking out trolls, but also about answering questions that are asked in the chat. If suggestions for improvement are made by the chat, the moderator collects them and later passes them on to the streamer. Especially with larger channels, it can happen that comments or greetings from viewers are lost. The Twitch moderator catches these and integrates new followers and viewers into the community. Should surveys on various topics be useful, these are also started by the mod. He is also responsible for executing various commands or introducing new topics.
Win suitable mods for yourself
Do you have a Twitch channel and have been looking for a suitable mod for a while, but don't know how to find a Twitch moderator? The best way to do this is to look around in your own community if you don't have a close friend or acquaintance who is suitable. A Twitch moderator should be able to remain nice and polite at all times, even when it's difficult. The person should have been following you for a long time so that he can also answer some questions without your intervention. So it is crucial that you can trust your mod blindly. After all, he is in constant contact with your community and your figurehead. It is also important that a Twitch moderator is reliable and takes the time to moderate during the streaming times.
Of course, there is also the option of using other social media channels to search for people who would like to become a moderator. However, it is important that the mod is also knowledgeable about the theme or game you are streaming from. You can also find a good mod through recommendations, maybe someone else from your team or circle of friends knows someone. So you can be sure that the person already has experience with chat support. Ultimately, the decisive factor will be how well you get along with your potential mod and what your feelings tell you.
The alternative to the Twitch moderator
If your Twitch moderator does not have time during your streaming time, there is still the possibility of moderator bots. The programmed bots can perform functions automatically, the corresponding mod only has to be added to the discord. For example, there are Discord bots that greet new members and send them the chat rules. If you want to do a giveaway and do something good for your community, a bot can also help you. He starts the giveaway, ends it, and automatically picks a winner. This saves you a lot of time and effort.
Twitch Commands can help streamers who do not yet have a Twitch moderator. With such commands, you as a streamer can execute commands via the normal chat. With the command /block, you can e.g. B. Block unwanted viewers if they make offensive and disruptive comments. With a /timeout you can block users for a certain time so that they can no longer participate in the chat. Normally, a timeout lasts 10 minutes and is intended to calm the heated mood again. Of course, there are many other commands you can use to keep your chat under control.
The most important chat settings
AutoMod is used to detect risky chat messages. This filters out offensive messages before they are displayed in the chat. The comment will only be released after approval by a moderator. It is also becoming more and more common for unwanted links to be posted in Twitch chat, which can also be prevented with a bot. The options for slowing down the chat and deleting unwanted messages early should also be stored as a default setting.
There is also the option for you to only let verified users write something in the chat. To do this, they would only have to verify themselves with their e-mail address or telephone number. There is also the option of restricting trolls who only come into the chat briefly to make insulting comments. For example, you can prohibit non-followers or non-subscribers from writing. Only followers or subscribers can then write with you in the stream.
Conclusion
As you can see, there are quite a few ways to manage your chat and keep the debates civil. Depending on the size of the channel and the speed of the chat, different methods can be used. To start with, we recommend that you first set very active people from your small community as mods. Once your channel has grown, you can start thinking about long-term solutions.
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